Shipping policy

At Maple Vogue, we aim to provide a seamless and enjoyable shopping experience for our customers. Below, you’ll find a breakdown of our delivery process, average delivery times, and how we handle shipping to ensure you receive your orders in a timely manner.

1. Average Delivery Time

Once you place an order, our team will process it as quickly as possible. Below is a typical timeline for processing and delivery:

  • Processing Time:
    Orders are processed within 1 - 3 working days. On weekdays, processing usually takes one day. However, orders placed on Friday evenings or over the weekend may take a bit longer to process.

  • Shipping Time:
    After processing, your order will be dispatched. Delivery typically takes an average of 8 - 12 working days from the time it leaves our facility.

We strive to ensure your items arrive as quickly as possible, but actual delivery times may vary depending on factors such as location and shipping provider.

2. Placing an Order

Placing an order on Maple Vogue is simple and straightforward. Follow these steps to complete your purchase:

  1. Browse Products:
    Go to the product page and choose your desired item. Select the correct size, color, or variant if applicable, and then click on the “Add to Cart” button.

  2. Review Your Cart:
    Once the item is added to your cart, double-check to ensure all details are correct. When ready, click on “Proceed to Checkout”.

  3. Enter Your Shipping Information:
    On the checkout page, enter your shipping address. Make sure all details (e.g., street, postal code, and phone number) are accurate to avoid delays.

  4. Shipping Options:
    All shipments are 100% free. As a token of appreciation, we cover all shipping and delivery costs—no minimum purchase required.

  5. Choose Your Payment Method:
    Choose from our secure payment options, which include:

    • Credit Card (Visa, Mastercard, AMEX)
    • PayPal
    • Other SSL-encrypted payment methods

  6. Complete Your Order:
    Click on the “Complete Order” button and follow the on-screen instructions to finalize your purchase. If you encounter any issues, feel free to contact us at contact@maplevogue.com.

3. Shipping Costs

We are proud to offer free shipping on all orders. There are no additional charges for standard delivery, and no minimum order value is required to qualify for free shipping.

4. Shipping and Handling of Your Order

After placing your order, we work diligently to process and ship it as quickly as possible. However, please note:

  • Orders are shipped in bulk to maintain our commitment to environmental sustainability. This means we consolidate shipments to minimize environmental impact, which may sometimes cause slight delays.
  • We ship from various warehouses depending on product availability and stock levels.

5. Potential Delays

Due to the ongoing global situation, some shipments may experience delays. While we strive to ensure timely delivery, unexpected events such as shipping disruptions or seasonal demand may impact shipping times.

If you have any concerns or need assistance, please reach out to our customer service team at contact@maplevogue.com, and we will be happy to help.

6. Contact Information

For any questions related to shipping, delivery times, or order tracking, feel free to reach out to our support team at contact@maplevogue.com. We are here to provide you with updates and ensure your experience is as smooth as possible.

We appreciate your patience and understanding!